Yes! We use vegan-friendly wax for all our candles, which produces minimal soot and contains no harmful additives. Our products are never tested on animals!

Yes! We created some of the first Asian food-inspired candle scents in the world. We've spent years testing and working with chemists to create the most realistic foodie scents for candle lovers. While many other companies might have the same candle scent names as us, we promise they don't have the same formula! Our fragrance oil combinations aren't found in general candle supply stores.

We were the original creators of some amazing scents:

- Watermelon Soju

- Pandan

- Bingsu

- Asian Bakery

- Lychee Jelly

- Brown Sugar Boba

- White Rabbit Candy

- Peanut Mochi

- Sesame

- Fortune Cookie

- Taiyaki

- Yakult

- Peach Milk

- Mango Shaved Ice

- Dalgona Coffee

Yes! We are pet owners and lovers, so we made sure to choose fragrance oils that are safe for our fur babies. Our fragrance oils don't contain any essential oil blends that are harmful for cats & dogs!

Please note that birds are highly sensitive to any particles in the air, so we do not recommend candles (or scented home fragrances of any kind) if you are a bird owner!

We are happy to answer any questions, but please confirm with your veterinarian on the specific needs of your pet.

Did you know that not all candle fragrance oils are the same quality? Oils from cheap sources can contain a lot of impurities and harmful additives. Certain essential oils can also be harmful to pets when burned in candles.

All our fragrance oils are sourced from manufacturers who specialize in candlemaking. These oils are paraben-free and phthalate-free, so even if you get some on your skin, they will cause no issues!

We use all the best ingredients and glassware to make our candles. The process not only includes careful sourcing from luxury suppliers, but we also do extensive safety testing in-house. Each part of the candle has been through all our safety testing process, including wicks, wax, fragrance oils, glassware, and lids. The process takes months to perfect, and we also keep up-to-date on the latest classes and methods to ensure the safest burn.

Please follow all the safety instructions and candle care tips included in your package to ensure the safest experience! If you have any concerns, please send us an email and we can clarify any questions you may have.

We use the maximum percentage of fragrance oils to create the best heat throw for our candles! Depending on the size of your room, the scent can travel quite far. Some scents may generally be more mild than others if their flavor profile is delicate, but we will note these in the item descriptions.

We use high quality glassware to house our candles! These vessels were made specifically for candles, so they can withstand high temperatures from the candle flames. The candles all come with lids made from natural wood, bamboo, or metal (depending on the style you choose).

We also recommend recycling or reusing these jars for storage (they're perfect for trinkets, small knicknacks, or even plants)!

All our label art is unique! We hand draw all the characters on these labels, which sometimes takes weeks to create. Many of them are inspired by our favorite animals and/or foods! They're either drawn in Procreate or Adobe Illustrator - check out our social media accounts to see behind-the-scenes of our drawing processes.

Though there are companies that trace some of our artwork, we promise that all our artwork, scents, and designs are original. So when you support our shop, you're also supporting the artist directly!

Our fragrance blends may contain a blend of aroma molecules, essential oils, naturals, synthetic compounds, absolutes, resins and co2 extracts.

Our base is organic sugar cane alcohol.

All our perfumes are free from animal musks. Many of the naturally derived musks are sourced from glands of civets, beavers, or deer. We do not agree with these sourcing methods, so they will never be included in our products.

We also refrain from using Butter CO2 in our formulas, which is not vegan.

Our products are never tested on animals.

Our perfume is classified as an eau de parfum.

The percentage of fragrance oil ranges from 15% - 20% depending on the fragrance.

We have added scent strength to each perfume's product description, so please note those when deciding on your preferred strength.

This is a difficult question to answer because the answer varies for every person. We conservatively estimate 4-8 hours of longevity for our perfume. However, customers have reported 10+ hours or even the whole day!

Here are some things that will impact the longevity of your perfume:

1. Skin prep - make sure you spray perfume on clean, dry skin. However, layering with unscented or coordinating lotion will help the longevity of the scent. You can also create some yummy scent layering combos.

2. Tap, don't rub - when you spray the perfume, make sure to tap lightly & never rub. Rubbing in the perfume alters the fragrance molecules and may impact its longevity.

3. Spray on pulse points - test different spots on your body for the best scent projection. Every pulse point may perform differently on different body types!

4. Nose blindness is a thing - after a while, your nose may get used to the scent you're wearing. If you can't smell yourself, that doesn't mean others can't smell you! Ask around if you need to make sure the scent is still there. Give it a chance before writing it off.

For hygiene safety for you & our customers, we do not offer returns on opened or unopened perfumes. As cosmetic & beauty items are consumable items used on skin, we are only comfortable selling items that are guaranteed to be safe & untampered with. 

Large retailers mass produce products. When you process a return on a used item, they immediately throw the item away. The items cannot be reused or resold.

As a small business, we hand pour every single thing in our store. We simply cannot compete with the volume these retailers make. We want to reduce waste & overconsumption, so please do not purchase from us if you're not comfortable with "blind buys." We have samples available for testing before you make a purchase.

It is incredibly difficult to make a scent that everyone will like, but we try our best to list every single fragrance note we add for transparency.

BUT did you know that perfumes will smell different on every single person? Outside factors like your skin chemistry, body temperature, and even diet can alter the scent of fragrance molecules on your body. No two people will smell the same when wearing the same perfume.

We recommend starting with perfume samples & testing it directly on your skin before making a final decision. Some bodies turn milk notes sour, vanilla notes like play-doh, or tea notes citrus-y. If you aren't familiar with how your body chemistry reacts to certain notes, always test with samples first (not just with us, but with fragrances in general).

Large perfume manufacturers add a ton of stabilizers and extra chemicals to perfumes so that the scent doesn't change. However, to keep our formula clean, we use only 2 ingredients in our perfume - fragrance & organic sugar cane alcohol.

By the time you receive your perfume, it has just finished undergoing a long adventure (through heat, cold, different road conditions). The perfume needs to rest before settling back to its normal state. The scent that you smell when the perfume arrives to you may be completely different to the scent it becomes after it has rested.

You can absolutely test the scents the day they arrive, but PLEASE give it another chance before making your final decision. Rest your bottle in a cool, dry & dark place for ~2 weeks for best results. Then make sure to test on your SKIN for best results, not just smelling directly from the bottle.

First, if you don't like how the fragrance sits on your skin, you can spray the scent on your clothes or hair for a version of the scent that is unaltered by skin chemistry. Please spot test how your clothes / hair will react with the perfume formula.

Otherwise, you can regift the perfumes to friends/family. You can also join fragrance buy/swap/sell groups on Facebook or destash on eBay, Mercari, Depop, etc. 

Sometimes our emails get sent to the spam folder! Please double check your junk mail if you can't find your order confirmation email. If you are still having trouble, feel free to send us an email and we'll re-send the order confirmation to you asap.

We usually announce any major restocks on our social media accounts, so keep an eye out if the candle you want is out of stock for now!

For other products, we will make a note if pre-orders are available on hot selling items. Otherwise, we will also note if a product is on clearance and won't be available in the future.

Absolutely! We understand that some people order multiple candles to give as gifts - if you need extra safety/thank you cards to accompany each candle, please leave a note in your order.

Please note that extra prints are only available with each candle purchased. To get extra prints, we do sell them individually for $1 in the stationery section!

We understand that presentation is very important! Our standard for packaging is quite high, so all of our orders are packaged with tissue paper, biodegradeable peanuts, a safety sticker sheet, and a cute candle safety card. If you'd like to send the package directly to a gift recipient, please make a note to remove any pricing information from your packing slip and we'd be happy to oblige!

We offer flat rate shipping of $7.95 for USPS Ground Advantage services within the USA. USPS Priority rates are a flat rate of $13.95. Please note that shipping rates come directly from the carriers, so we pay 100% of the costs to them. Shipping rates are calculated by how large & heavy your boxes are. Any costs that exceed our flat rates, we cover on our own dime.

Free shipping is available on orders over $100, regardless of weight. Once you reach the minimum order amount, the "free shipping" option will be available for you to choose during checkout (after you have entered your shipping address).

All orders are processed within 1-4 business days and will be shipped with USPS or UPS. The actual delivery times will vary depending on which carrier and shipping method you choose. Though we try to provide an estimated delivery date, please note that we cannot guarantee the delivery date - this is completely up to USPS delivery times.

We provide a tracking link when your order is shipped so that you can see the status of your package. In most cases, USPS will provide an estimated delivery date. Please note that these updates are out of our control, and are provided by USPS directly.

Normally, express shipping takes 1-5 business days (excluding processing time). Standard shipping may take 1-14 business days (excluding processing time).

Please note that during holiday seasons, there may be delays that are out of our control.

Please note that the delivery times on your package are estimated, not guaranteed. If you need guaranteed delivery, please reach out to us directly prior to ordering.

If you have not received your delivery during the estimated time frame, please check your tracking link for the shipment history. It will have a history of its location and updated delivery times. Please note that we have no control of the delivery times, so if you have questions, please contact USPS directly.

If your package has been marked as delivered but has not appeared, please contact USPS directly for any inquiries, as they will have the most information about the package itself! For these instances, we've provided more instructions in the FAQ section below this one.

If your package was marked as delivered but you haven't received it, we recommend the following:

1. Check with your family members or neighbors to make sure no one has accidentally taken it without your knowledge. Check around the perimeter of your house to make sure it's not hidden (we've had cases where the delivery person hid them in a bench on the porch)!

2. Check your tracking link (sent in your shipping confirmation email) - it will sometimes note where the package was delivered (mail box, parcel locker, front porch, etc). In some cases, we've seen the postal carrier hold the package at the local USPS for pickup. In that case, the tracking link would provide the address, hours, and phone number to arrange a pickup.

3. If both steps above have been completed and you still haven't located the package, please call USPS directly at 1-800-ASK-USPS (1-800-275-8777). Provide your tracking number (located in your shipping confirmation email). The representative would be able to tell you the delivery location (GPS Coordinates, notes, photos, etc). OR if none are available, they will create a ticket to have your local post office give you a call. Normally, when this happens, the local post office sends your area's delivery person to hunt your package down and will deliver it to you in person.

4. If you've completed all steps above, the next step is to complete a help request. If it's been more than 7 days after your estimated delivery date, you can submit a missing mail search request.

5. If you've completed all the steps above with no luck, you may have to deem the package as stolen. In this case, you would need to file a police report for mail theft. Once the report has been completed, you can file a claim with USPS. All shipping options purchased from us (international excluded) include up to $100 of insurance coverage.

We have opened up shipping to Canada! The shipping rates are automatically calculated based on the weight and dimensions of your package. The rates may vary depending on your shipping address.

Please note that any customs, broker, or duty fees are not included in the rate, so you must sort out the payment with Canadian customs directly. We do not take any portion of any shipping fees, so they go directly to the Canadian customs department. Any packages that are returned to us because of unpaid customs fees will be refunded (excluding any shipping costs), once the return package has been received by us.

Our perfumes are considered a hazmat item, since they are made with organic sugar cane alcohol. When we declare an item as hazardous, USPS will only ship the package by ground transportation. Unfortunately, this means that many international countries cannot be reached by just ground. In areas where it can be reached by ground, the process may take 1-2 months. Unfortunately, we found that most customers get upset with us for waiting so long & decide to issue a chargeback or leave bad reviews. Shipping is completely out of our control, so we have decided to discontinue Canadian shipping for hazmat items.

Yes! If your order has not been dispatched yet, feel free to send us a message and we'll arrange free shipping on the combined order. Please note this service is only available if your order has not already been processed.

If you'd like to change your shipping address before your order is processed, please send us an email ASAP and we'll change it for you! Once it has been shipped, however, you'll need to contact USPS or UPS directly to arrange a different delivery address, which they may charge a fee for.

We always aim to make sure our customers love our products, but if you do need to return an order, we are happy to help. Please send us an email within 14 days of your order date, and we’ll take you through the process.

Please note that buyers are responsible for all return shipping costs. Refunds and exchanges are only eligible for unopened and unused products. Refunds for items are processed within 24 hours of receiving the items back. Please note that the original shipping costs are unable to be refunded.

Due to health and safety reasons, we are unable to process returns for cosmetics or skincare products, which include but are not limited to: body sprays, perfumes, body scrubs, and body butters.

We are unable to offer refunds on customized products or clearance items.

We're happy to make any adjustments or cancellations to your order before the shipment is dispatched. Please contact us to arrange a cancellation as soon as possible. Unfortunately, once the order is dispatched, we will be unable to process a cancellation but we will be happy to issue a refund after we receive the items back.

If your package arrives damaged due to carrier issues, we can process a claim on your behalf. Please send us clear photos and/or videos of the damaged item, the packaging, the shipping box it came in, and any other relevant information. The more information you can provide, the quicker the USPS claims department will be able to respond. Please do not try to alter the products by putting fake damages on the items - the claims department can tell right away & will immediately reject the application. Alternatively, you can reach out directly to USPS or UPS to submit a claim:

• USPS: 1(800) 275-8777
• UPS: 1(800) 742-5877

If your order arrives in less-than-perfect condition due to our oversight, please reach out to us right away. We are happy to provide a refund, return, or exchange to make it right. Please make sure to provide clear photo evidence so that we can arrange a suitable replacement.

Unfortunately, some weather conditions in the summer may cause sweating or minor melting of the candle. If the damage does not affect the burn of the candle, but only the aesthetic, we may not be able to replace it.

Please note that due to extreme weather, our products may be subject to sweating, melting, or aesthetic imperfections. We do our best to pack everything tightly and ship quickly to minimize melting. We recommend shipping the candles to an address where there is someone to sign for the package or where there may be shade if left outside.

Please know that we do our best to heat gun all candles so that the tops are smooth and blemish-free, but we can't control shipping conditions! We've done extensive testing to ensure there's minimal impact when the candle is melted.

Please also note that ALL our items are handmade by me & my mom. We are not a factory, so imperfections do occur.

Additionally, if the aesthetic imperfections do not interfere with the use of the product, we typically do not process refunds for this. We can, however, offer an exchange if you'd like to return the candle back to us. Please note that any shipping costs associated with the exchange is the responsibility of the buyer.

Unfortunately, we do get chargebacks once in a while from people who scam small businesses. During this process, we submit extensive information through Shopify to your credit card company. Once they determine the resolution, the party at fault will need to pay the amount owing (PLUS a $25 penalty fee). Please think twice before issuing a chargeback, as you'll be charged a penalty if it's deemed in our favor. Otherwise, I provide extensive evidence on our end to Shopify, so we have a 100% win rate. Please don't screw over small businesses. Feel free to contact us to work out any issues, so we can prevent either side from wasting time.

Yes, please note that returns are only offered on products that are unopened and unused. We must receive the item back in the same condition. If there are any issues that prevent the item from being resaleable, it will not be eligible for a return.

Please note that the following are also not eligible for returns:

1. Perfumes & Body Sprays

2. Bath & Body Products

3. Customized Items

4. Mystery "Oopsie" Products

5. Clearance items

6. Samples

Yes we do! Please send a message through our contact form for more wholesale information - there is a short application process to make sure that the fit is right for the both of us. We are currently taking on stockists with brick-and-mortar locations, but not online-only.

We are able to customize candle labels with your brand name and bespoke art! For example, if you're a boba shop wanting to carry some branded candles, please feel free to reach out!

However, please note that these candles are not private / white label, but will be a collaboration with our brand name also on the candle.

Yes! We are able to create customized candles for your event. At this time, we are not accepting orders for wedding favors. Wholesale pricing is available for large orders with our current designs.

However, if you're wanting a custom label or scent, we offer a full custom package with bespoke art and graphics. We also can source different vessels to fit your idea as well!

Please note that custom requests will incur a small design fee, and any sourcing of vessels or labels outside of our current range will take a few weeks to process, so please plan ahead! :)